Value Proposition
The Reason to Choose Us: Discover More
4.0 Vessel Agent
Service Quality
Client Closeness
Innovative Processes
FAQ
Frequently Asked Questions about our Services
What does the shipping agency service for a vessel include?
We coordinate the requirements for an efficient port call, acting as the link between the vessel, owners, authorities, terminals and local suppliers. Depending on each operation, this may include port coordination, documentation, vessel services, supplies, crew attention and other operational requirements.
Can Ian Taylor coordinate a complete port call, from arrival to departure?
Yes. Our team coordinates and supervises the different stages of the port call, maintaining constant communication with the vessel, the client, the authorities, terminals and suppliers to ensure a safe and efficient operation.
What Owner's Matters services does Ian Taylor offer?
Our Owner’s Matters service attends to the operational needs of the vessel and its master. Among other services, we coordinate crew changes, spare parts delivery, waste removal, underwater inspections and workshop and repair services.
Does Ian Taylor provide pilot transfers and other launch services?
Yes. We provide launch services for transferring pilots, personnel and authorities, as well as the transport of supplies and other port support requirements, focused on a safe, efficient and coordinated service.
Does Ian Taylor provide pilotage services?
Yes. We have pilots with more than 15 years of experience and insurance coverage of up to USD 10 million per event for pilotage services, in countries such as Peru, ensuring safe operations.
What logistics solutions does Ian Taylor offer for import and export cargo?
We offer comprehensive logistics solutions to manage cargo transport from origin to final destination. We design each operation according to the characteristics of the cargo and the client’s needs, coordinating the different links of the logistics chain.
What types of cargo does Ian Taylor handle?
We handle all types of cargo, including general cargo, project cargo, oversized cargo, Ro-Ro, vehicles, liquid cargo, refrigerated cargo, break bulk and other special cargo, with solutions tailored to each operation.
Does Ian Taylor offer solutions for liquid cargo using isotanks and flexitanks?
Yes. We have specialized solutions for transporting liquid cargo in isotanks and flexitanks, selecting the most suitable option according to the product, volume, origin, destination and requirements of each operation.
Can Ian Taylor manage a logistics operation from the origin plant to the final destination?
Yes. We can fully coordinate the logistics chain, from picking up the cargo at the producer’s facilities to its transport, conditioning, arrival at port, loading and subsequent coordination to the final destination.
What documentary services and digital solutions does Ian Taylor offer?
We provide documentary agency services, manifest transmission and digital cargo release, as well as technological tools that automate processes, improve traceability and facilitate the management of maritime and logistics operations.